Staff Assistant

Staff Assistant

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Job Title: STAFF ASSISTANT
Department: Department Of Homeland Security
Agency: Customs and Border Protection
Job Announcement Number: MHCDE-792814-LF
SALARY RANGE: $51,630.00 to $81,204.00 / Per Year
OPEN PERIOD: Monday, December 03, 2012 to Friday, December 07, 2012
SERIES & GRADE: GS-0301-09/11
POSITION INFORMATION: Full Time – Permanent
PROMOTION POTENTIAL: 11
DUTY LOCATIONS: 1 vacancy in the following location:
Washington DC, DC United States View Map
WHO MAY APPLY: United States Citizens
JOB SUMMARY:
Customs & Border Protection (CBP): Securing America’s Borders
Do you desire to protect American interests and secure our Nation while building a meaningful and
rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work
collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard
cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by
a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
Discover a challenging and rewarding career in CBP, the sole organization responsible for securing the
nation’s borders. At U.S. Customs and Border Protection, we:
Screen passengers, vehicles, and shipments entering our country
Seize illegal narcotics, vehicles, and agricultural products
Prevent unauthorized entry into the country
Rescue individuals who fall into dangerous conditions traversing our border
For more information about CBP’s mission, activities, and careers, please see http://www.cbp.gov/.
This position will allow you to utilize your expertise in various administrative skills to provide project-related,
advisory and technical services to CBP management. Apply for this exciting opportunity to strengthen the
Department’s ability to perform homeland security functions by developing, devising, and analyzing internal
administrative policies, procedures, and management processes of the office.
This position starts at a salary of $51,630 (GS-9) with promotion potential to $81,204 (GS-11).
Who May Apply: Open to all U.S. Citizens. Individuals who are eligible under a Special Appointing
Authority should refer to the “Special Appointing Authority” paragraph in the” Other” Section of this
vacancy announcement.
Status candidates may also apply at MHCMP-792058-LF.
For definitions of terms found in this announcement, please see

http://www.dhs.gov/xabout/careers/gc_1303762131481.shtm.

Overview Duties Qualifications & Evaluations Benefits & Other Info How to Apply
Dock
Go to section of this Job:
Agency Information:
CBP Minneapolis Hiring Center
5600 American Blvd
Suite 700
Bloomington, MN
55437-1450
USA
Questions about this job:
MHC OFO GENERAL MAILBOX
Phone: (952)857-2932
Email:
MHCOFOGENERALMAILBOX@DHS
.GOV
Job Announcement Number:
MHCDE-792814-LF
Control Number: 331881100
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Organizational Location: This position is located within U.S. Customs and Border Protection, Office of
Field Operations, Office of the Deputy Assistant Commissioner, Washington, D.C. One or more selections
may be made using this job opportunity announcement.
KEY REQUIREMENTS
You must be a U.S. Citizen to apply for this position
You may be required to pass a background investigation
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for the last three years (see “Other Information”)
DUTIES:
In this administrative position, you will become a key member of a team of homeland security
professionals in providing vital administrative, research, analysis, and monitoring services.
Your typical duties include:
Overseeing the administrative operations and coordinating a wide spectrum of projects within the
office
Developing, devising, and analyzing internal administrative policies, procedures, and
management processes of the office
Serving as the personal liaison officer to the official
QUALIFICATIONS REQUIRED:
GS-9: You qualify at the GS-9 level if you possess one year of specialized experience
including ensuring that priorities and deadlines are met on a variety of administrative
programs and/or projects; setting-up and monitoring deadlines; monitoring and obligating budget
expenditures; evaluating supply needs and managing equipment service procurement actions; and
coordinating administrative and quasi-technical correspondence.
GS-11: You qualify at the GS-11 if you possess one year of specialized experience including planning,
organizing and coordinating administrative activities; conveying priorities of the Office director to
employees and ensuring assignments are completed; preparing briefing materials; handling and shifting
priorities of a sensitive nature; and identifying, analyzing and resolving sensitive or technical problems
without supervisory intervention using tact and diplomacy.
EDUCATION SUBSTITUTION:
GS-9: A Master’s degree, two full years of graduate education, a J.D. or an LL.B. degree from an accredited college or
university may substitute for experience required at this level. Check with your school to determine how many credit
hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter
hours.
GS-11: A Ph.D. or an equivalent doctoral degree, three full years of progressively higher-level graduate
education leading to such a degree or an LL.M. degree may substitute for experience required at this
level. Check with your school to determine how many credit hours comprise three years of graduate
study. If that information is not available, use 54 semester or 81 quarter hours.
Combining Experience and Education : To combine your education and experience, you must
convert each to a percentage, and then add the percentages. If your education is currently described
in quarter hours, multiply by the fraction 2/3 to convert into semester hours then divide the semester
hours by 18. To determine your percentage of qualifying experience, divide your total months of
experience by the required number of months of experience. Add your percentages together. The
total must equal at least 100% in order to qualify
You must must meet qualification requirements, subject to verification at any stage of the
application process, by Friday, December 07, 2012
HOW YOU WILL BE EVALUATED:
We will review your resume and supporting documentation to ensure you meet the basic qualification
requirements. If you meet the minimum qualifications, we will use an online self-assessment
questionnaire to place you in one of three categories based on your experience, education and training.
The knowledge, skills, and abilities needed to perform this job are:
· Knowledge of substantive programs of the office, priorities, policies, and goals.
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· Ability to independently research, coordinate, and develop reports and responses to
completion.
· Ability to analyze, review, and evaluate procedures.
· Demonstrated experience in using various techniques, methods, and procedures for
analyzing projects and programs.
· Ability to prepare written reports based on analysis and research of data.
If you meet the minimum qualifications, you will be placed in one of the following categories:
Best Qualified : Applicants possessing a background that demonstrates a superior level of all
evaluation criteria.
Well-Qualified : Applicants possessing a background that demonstrates a satisfactory level of the
evaluation criteria.
Qualified : Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called
for an interview. To preview the job questionnaire, see TAG:Link to Full Questionnaire
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition
Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you
are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found at:
http://www.opm.gov/Reduction_In_Force/employee_resources/ctap/Employee-Guideline_CTAP.asp#3a. To be
considered well qualified under CTAP/ICTAP, you must be placed in the (insert category) category for
this position, as described above. In addition, you must submit the supporting documents listed in the
“Required Documents” section of this announcement.
Veterans: Veterans with 5 point preference who meet the eligibility and qualification requirements are
placed above non-preference eligibles within the category in which they qualify. Veterans who have a
compensable service-connected disability of at least 10% are listed in the best qualified category, except
when the position being filled is scientific or professional at the GS-09 grade level or higher. This
position not considered scientific/professional. For information on veterans’ preference, please see:

http://www.fedshirevets.gov/index.aspx

BENEFITS:
DHS offers competitive starting salaries and an attractive benefits package, including: health
insurance, Thrift Savings Plan (similar to a 401(k)), Flexible Spending Account, retirement
plan, life and long-term care insurance, Employee Assistance Program, personal leave days and paid
Federal holidays. Other benefits may include: flexible work schedules, telework, tuition reimbursement,
transportation subsidies, uniform allowance, health and wellness programs, and fitness centers. DHS is
committed to employee development and offers a variety of employee training and development
opportunities. For more information, go to www.dhs.gov/careers and select “Benefits”.
OTHER INFORMATION:
Residency: If you are not currently a CBP employee, you must meet one or more of the following
primary residency criteria for the last three years prior to applying to this announcement:
Resided in the United States or its protectorate or territories (excluding short trips abroad, such
as vacations);
Worked for the United States government as an employee overseas in a federal or military
capacity; or
Been a dependant of a United States federal or military employee serving overseas.
Exceptions may be granted if you provide complete state-side coverage information regarding
participation in “Study Abroad” programs, overseas church missions, or state-side addresses of anyone
who worked or studied with you overseas. You must provide information and related documentation at
the time of application.
Special Appointing Authority: Veterans, military spouses, Peace Corps/VISTA volunteers, and people
with disabilities possess a wealth of unique talents, experiences, and competencies that can be
invaluable to the DHS mission. If you are a member of one of these groups, you may not have to
compete with the public for federal jobs. To determine your eligibility and to understand what
documentation would be required with your application, please click on the appropriate link below.
Veterans: http://www.fedshirevets.gov/index.aspx
Military spouse: http://www.fedshirevets.gov/job/shams/index.aspx
Individuals with Disabilities: http://www.opm.gov/disability/PeopleWithDisabilities.asp
Peace Corps/VISTA and other miscellaneous hiring authorities:

http://www.opm.gov/hr_practitioners/lawsregulations/appointingauthorities/

Separate referral lists may be generated for applicants eligible to be appointed under a non-competitive
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special appointing authority. You must provide documentation supporting your eligibility prior to the
closing date of this announcement (please see “Required Documents”). If you have any questions
regarding your eligibility, please contact the Human Resources Specialist listed at the end of this job
opportunity announcement.
Background Investigation: To ensure the accomplishment of our mission, CBP requires every
employee to be reliable and trustworthy. To meet those standards, selected applicants may be required
to undergo, and must successfully pass, a background investigation for placement into this position.
This may include a polygraph examination, a review of financial issues, and disclosure regarding criminal
offenses and illegal use or possession of drugs.Positions with known promotion potential do not
guarantee promotion, nor is the promise of promotion implied. Probationary
Period: All employees new to the federal government must serve a one year probationary period during
the first year of his/her initial permanent federal appointment to determine fitness for continued
employment. Current and former federal employees may be required to serve or complete a
probationary period.
This position is covered under the bargaining unit.
CBP uses E-Verify to validate all newly hired applicants’ ability to work legally in the United States. To
learn more about E-Verify, please follow this link:
http://www.uscis.gov/files/nativedocuments/e-ver-employee-rights,pdf. Relocation expenses will not be
paid.
Please view the video “Protecting America 24/7” to learn more about CBP’s Office of Field Operations:

http://cbpapps.cbp.dhs.gov/ofo/2011/protecting_america/pro_america.wmv

Follow U.S. Customs and Border Protection on Twitter @CustomsBorder
HOW TO APPLY:
To begin your online application, click the “Apply Online” button and follow the prompts to register or
sign into Application Manager. Your application packet must include a completed assessment
questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the
“Required Documents” section below for additional information. All application materials, including
transcripts, must be in English.
We strongly encourage you to apply online. If you cannot apply online, you may fax your resume,
assessment questionnaire, and supporting documents to (478) 757-3144. You must print a copy of
and document your responses to the assessment questionnaire View Occupational Questionnaire using
OPM Form 1203-FX http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf, and the official fax cover sheet:
http://staffing.opm.gov/pdf/usascover.pdf. Please include job opportunity announcement ID 792814 and
provide your SSN, name, and address using the exact name you used when you filled out the
questionnaire. If you have uploaded documents into Application Manager, you do not need to fax those
same documents.
Applications and supporting documentation will not be accepted by mail or email. The address
below is for inquiries only. You may apply more than once, but the most recent application is the only
one that will be used. You must submit your resume, your online questionnaire, and any
supporting documents by 11:59 Eastern Standard Time on Friday, December 07, 2012
REQUIRED DOCUMENTS:
Your resume: A resume describing your job-related qualifications is required and must be in
English. It must contain your full name, address, phone number, and a detailed description of your
duties and the dates you performed them (MM/DD/YY), as well as your work schedule and salary.
Your responses to the job questionnaire
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is
acceptable) or a list of coursework with hours completed. Education must be from an institution
accredited by an agency recognized by the U.S. Department of Education. Education obtained from
a foreign university or college is not creditable unless it has been evaluated by an organization that
specializes in interpretation of education credentials. For a listing of accrediting agencies, please
see http://www.naces.org/members.htm.
Are you claiming special priority selection rights under the Agency Career Transition
Assistance Program (CTAP) or the Interagency Career Transition Assistance Program
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(ICTAP)? You must submit a separation notice; SF-50B; a current (or a last) performance rating
of record of at least fully successful or equivalent; an agency certification that you cannot be placed
after injury compensation has been terminated; an OPM notification that your disability annuity has
been terminated; or a Military Department of National Guard Bureau notification that you are
retired under 5 U.S.C. 8337(h) or 8456.
Are you a veteran? To apply veteran’s preference you must submit the following proof of
eligibility:
Five Point Preference: DD 214 (Member Copy 4)
Ten Point Preference: DD 214 (Member Copy 4) and supporting documentation as listed on the
Standard Form 15 (application for 10-Point Veteran’s Preference). Click this link for a copy of the
SF-15: http://www.opm.gov/forms/pdf_fill/SF15.pdf. Veterans with a service-connected disability
must also submit a VA Disability Award letter dated 1991 or later.
If you are currently serving on active duty, you must submit a written statement from the armed
forces certifying that you are expected to be discharged or released from active duty service under
honorable conditions. If you apply with a written statement at this stage, your preference will be
verified by a DD 214 (Member Copy 4) upon separation from the military.
For more information about veteran’s preference, please click this link:
http://www.opm.gov/employ/veterans/html/vetguide.asp. Please upload veterans documents under
miscellaneous documents.
It is your responsibility to verify that any information entered, uploaded, or faxed is received
and is accurate. Human Resources will not modify or change any part of your application. If a
document is not legible, you will not be able to view it in Application Manager and you must again
upload or fax it by the closing date.
AGENCY CONTACT INFO:
WHAT TO EXPECT NEXT:
Once the job opportunity announcement has closed, we will assess your experience and training,
identify the best qualified applicants, and refer those applications to the hiring manager for further
consideration and interviews. You will be notified by email after each of those steps has been
completed. Stay informed of changes to your application status by signing up for automatic email alerts
at: https://my.usajobs.gov/Account/NotificationSettings.aspx. If you are referred, you will receive a final
notification of the disposition of the announcement. We expect to make a tentative job offer within 60
days after the close of the announcement. If you are selected, we may conduct a suitability/security
background investigation.
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MHC OFO GENERAL MAILBOX
Phone: (952)857-2932
Email: MHCOFOGENERALMAILBOX@DHS
.GOV
Agency Information:
CBP Minneapolis Hiring Center
5600 American Blvd
Suite 700
Bloomington, MN
55437-1450
USA
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