Volunteer Coordinator
JOB DESCRIPTION
Volunteer Coordinator
revised 2/18/13
General Purpose: To assist with a variety of program activities that allow the Interfaith Volunteer
Caregivers Program to carry out its mission, ensuring service delivery to those in
need of help; recruitment, retention and support of program volunteers; and
development of relationships in the community with individuals, congregations,
businesses, and other groups.
Qualifications: Primary qualifications include high level of responsibility, strong supervisory and
organizational skills and an ability to work independently. Must have exceptional
interpersonal skills and deal effectively with a wide variety of people. Must also
have strong commitment to the mission of IVC, and be able to effectively promote
it in the community. Should have strong writing and speaking abilities, along with
strong computer and technology skills. A familiarity with community resources,
volunteer management and services for older/disabled adults is helpful.
Position Details: The position requires a flexible schedule. Some assignments will need to be done
outside of the office, including occasional evening and weekend work. Job duties
will include some minimal physical work such as bending, stooping, reaching, and
lifting objects under 50 pounds.
Primary Job Responsibilities:
SERVICE PROVISION
1. Assist with the intake of new requests for help, and the provision of program information to
new callers.
2. Direct callers to alternate or additional community resources, as needed, and keep up to date
on the changing resources available in the community.
3. Conduct home assessments of persons in need and periodic status checks of persons on
waiting lists.
4. Handle inquiries from potential volunteers and conduct volunteer interviews.
5. Assist with volunteer orientations, volunteer enrichment & training sessions, and volunteer
recognition.
6. Assist with coordination of transportation, chore and repair requests, as needed, scheduling
volunteers, and following up on progress of specific tasks.
8075 Ritter, Center Line, MI 48015
2600 Pontiac Road, Auburn Hills, MI 48326
(586)757-5551
www.ivcinfo.org
7. Help organize and facilitate group projects for congregations, businesses and other
organizations.
8. Facilitate long-term one-on-one matches of volunteers and persons in need.
9. Provide ongoing support and supervision to program volunteers and clients, responding to a
wide variety of individual issues that arise during the course of service provision.
10. Oversee program interns, as needed, offering them appropriate opportunities to learn as they
assist in a variety of volunteer, client and program support activities.
11. Maintain appropriate records of all volunteers, clients and service provided.
PROGRAM DEVELOPMENT
12. Develop and nurture contacts in the community who are supportive of the IVC program, via
direct personal contact.
13. Assist with community presentations at local congregations and other organizations.
14. Participate in local community outreach events.
15. Assist in the development of new IVC programs within local congregations, and help support
their ongoing growth.
16. Network with other community service providers to avoid duplication of services and enhance
more coordinated support for older and disabled adults in the community.
17. Work with Board and Committee Members on various programmatic and fundraising projects.
18. Assist with special program events and fundraisers.
19. Other various duties as assigned.
Benefits:
• Three weeks paid-time off, plus two floating holidays, per calendar year (Prorated for partial year
worked and part-time status. Employees receive additional time off with increasing seniority.)
• Eight paid holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day,
Christmas Day, Christmas Eve, New Year’s Eve.).
• Mileage reimbursement for work related travel.
• Employer paid training and conferences, as approved.
• Positive work environment with dedicated team, striving to make an impact in our community.